poll Type MaleFemale Full Name E-mail Phone Number 01- What do you think of the programs offered by the association? excellentvery goodgoodAcceptablebad 02- The materials provided by the association are of high quality excellentvery goodgoodAcceptablebad 03- I feel that the time period for providing the association's services is very appropriate I totally agreeI agreeneutralI disagreestrongly disagree 04- The behavior of the association’s employees and service providers takes into account the circumstances of the beneficiaries I totally agreeI agreeneutralI disagreestrongly disagree 05- The efficiency of managing the association’s employees is distinguished I totally agreeI agreeneutralI disagreestrongly disagree 06- The association responds to requests quickly and convincingly I totally agreeI agreeneutralI disagreestrongly disagree 07- Providing the service is appropriate I totally agreeI agreeneutralI disagreestrongly disagree 08- I note that the association's work procedures have a high degree of flexibility I totally agreeI agreeneutralI disagreestrongly disagree 09- The association’s employees communicate with beneficiaries and the community in an outstanding manner I totally agreeI agreeneutralI disagreestrongly disagree 10- The procedures and instructions for the association’s work systems and services are clear and transparent I totally agreeI agreeneutralI disagreestrongly disagree 11- Beneficiary complaints are taken into consideration and addressed quickly I totally agreeI agreeneutralI disagreestrongly disagree 12- The association provides services and benefits to all beneficiaries, regardless of their positions, with justice and equality I totally agreeI agreeneutralI disagreestrongly disagree 13- What programs do you benefit from most? 14- What services does the association not provide that you think you urgently need?
